Virtual Assistants

With a pioneering presence in the industry since 2004, we specialize in delivering tailored remote employee services designed to cater to the unique needs of small and medium enterprises (SMEs). When you schedule a consultation with us, we begin by understanding the specific tasks required to administer your business or contact center remotely. Through this comprehensive assessment, we determine the ideal number of employees needed and engage in detailed discussions about training and seamless transitioning.

Over the past 15 years, we have successfully served businesses of varying sizes and from diverse industries, including Real Estate, Mortgage, Finance, Insurance, Oil and Gas, Legal, and Healthcare. Here are a few examples of how our services have been applied in previous engagements:

Outsourcing Possibilities:

• Administrative Support (Online and Offline)
• Bulk Data Processing and Automation
• Email and Telephone Handling and Support
• Chat Support and Contact Center Services
• Sales and Marketing
• Knowledge Services, such as Web Research, Property Valuations, and Data Tracking.

Mortgage (Broker Price Opinion):

Our core expertise lies in real estate property valuation, where our highly skilled Broker Price Opinion professionals excel. We have successfully served hundreds of Managing Brokers and Brokers across all states in the US. With a strict adherence to quick turnaround times, we provide 24x7 support for this process. For more details, including listings management, visit www.Outsource-BPO.com.

Insurance:

A recent engagement involved assisting an insurance agent based in Atlanta, Georgia, in hiring a dedicated remote employee. This valuable team member now handles various administrative tasks, such as generating insurance quotes, managing email correspondence, handling phone calls and appointments, and providing assistance with travel arrangements. As an Outsource BPO center, we offer comprehensive business support to small enterprises, offering significant cost savings compared to traditional in-house employees.

Web Product Support:

For a customer with a Web Product requiring multi-channel customer support, including chat, phone, and email, we deployed a dedicated team available across different time zones. Our agile team responds to emails within 30 minutes, attends to phone calls promptly, even during weekends, and operates in various shifts to ensure round-the-clock availability.

Choose us as your trusted partner in remote employee services and witness enhanced efficiency, reduced costs, and seamless business support. Let us optimize your operations while you focus on growing your business. Contact us today to explore the possibilities!